Supreme Tree Experts ("we," "us," or "our") respects the privacy of our customers and website visitors. This Privacy Policy explains what personal information we collect through supremetreeexperts.com ("Site"), how we use and protect it, and your rights in relation to it. By using our Site, you agree to the practices described below.

1. Who We Are

Supreme Tree Experts is a professional tree service company based in South Jordan, Utah, serving residential and commercial customers throughout the greater Salt Lake Valley since 2012. Our services include tree removal, tree trimming, stump removal, tree planting, bush and shrub trimming, general cleanup, logging, and land clearing.

You can reach us at (801) 459-1103 or [email protected] with any questions about this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you request a quote, complete a contact form, or communicate with us, we may collect:

• Full name
• Service address or property location
• Email address
• Mobile phone number
• Description of the tree service you need, such as tree removal, trimming, stump grinding, or cleanup
• Any other details you choose to include in a message or form field

2.2 Information Collected Automatically

When you visit our Site, certain technical data is collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time on Site
• Referring URL
• Device type and operating system

This data is collected via cookies and similar tracking tools. See Section 6 for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and service inquiries about our tree removal, trimming, stump, and cleanup services
• Schedule, confirm, and follow up on service appointments
• Send SMS and email communications as described in our Terms of Service and this policy
• Improve the content and performance of our Site
• Maintain records for legal and business purposes
• Send promotional communications from Supreme Tree Experts only, and only where you have separately consented

We do not use your information for automated decision-making or profiling with significant legal effects.

4. SMS Data and Messaging Privacy

• No mobile phone numbers or SMS opt-in data collected through this Site will be sold, shared, or rented to any third party for marketing or any other purpose
• SMS consent records — including the phone number, date, time, and source of opt-in — are stored securely and are not disclosed to third parties
• Text messages sent by Supreme Tree Experts are limited to service communications and, where separately consented, promotional offers from our company only
• You may opt out at any time by replying STOP to any message or contacting us at (801) 459-1103

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

5.1 Service Providers

We work with third-party vendors that help us operate our business — including website hosting, CRM and scheduling software, and SMS delivery platforms. These vendors are permitted to use your information only as needed to provide services on our behalf and are required to protect it appropriately.

5.2 Legal Obligations

We may disclose information when required by law, court order, or government request, or to protect the rights, safety, or property of Supreme Tree Experts, our customers, or the public.

5.3 Business Transfers

If Supreme Tree Experts is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any material change and the options available to you.

6. Cookies and Tracking

Our Site uses cookies to improve your experience and understand how visitors use our pages. The types of cookies we use include:

• Essential cookies: Required for core Site functionality
• Analytics cookies: Help us understand traffic patterns and page performance, such as Google Analytics
• Marketing cookies: Used to measure the effectiveness of advertising for our South Jordan, Utah tree service

You can manage cookies through your browser settings. Disabling certain cookies may affect Site functionality. By continuing to use our Site, you consent to our use of cookies as described here.

7. Data Security

We use reasonable technical and organizational measures to protect your information, including SSL/TLS encrypted data transmission and restricted access to personal data within our organization. No system is perfectly secure, but we take the protection of your information seriously and review our practices regularly.

8. Data Retention

We retain personal information for as long as necessary to provide services, maintain business records, and meet legal obligations. SMS consent records are retained for a minimum of four (4) years in accordance with carrier compliance requirements. When data is no longer needed, it is securely deleted or anonymized.

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Ask us to correct inaccurate or outdated information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• SMS opt-out: Reply STOP to any text message or call (801) 459-1103
• Email opt-out: Click the unsubscribe link in any marketing email

To exercise any of these rights, contact us at [email protected] or (801) 459-1103. We will respond within 30 days.

10. Children's Privacy

Our Site and tree care services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. Contact us at [email protected] if you have concerns.

11. Third-Party Links and Integrations

Our Site may link to or integrate with third-party platforms such as Google Maps, Google Analytics, and social media channels. These services have their own privacy policies, and we encourage you to review them. Supreme Tree Experts is not responsible for the privacy practices of any third-party service.

12. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information is collected about you, request its deletion, and opt out of its sale. We do not sell personal information. To submit a CCPA request, email [email protected] or call (801) 459-1103.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of the page. Material changes will be communicated clearly. Your continued use of the Site after any update constitutes your acceptance of the revised policy.

14. Contact Us

For questions, concerns, or privacy requests, contact us: